THE PATIENT EXPERIENCE PLATFORM
InsiderCX is an AI-powered feedback platform built for closing the loop: helping you stop guessing what’s working, and start measuring why patients are coming back. We’re talking real change, backed by patient-reported data that’s measurable, reportable, and scalable.
Take 60 seconds to see how InsiderCX works and potential results you can expect.
Track the performance to boost patient retention and referrals. Use our analytics to minimize patient turnover and drive a strategic growth — and sustainability — of your clinic.
Check out patient acquisition & retention
Automate and streamline your quality management processes. Zero in on what needs fixing, ensure high standards of care, and boost both patient safety and satisfaction.
Check out quality control automation
Identify bottlenecks and inefficient processes. Get the data you need to improve patient flow, cut down on wait times, and reach your operational goals.
Check out operations management
Draw in more positive reviews. Get detailed insight into what your patients like and dislike. Fine-tune your marketing and messaging to accelerate patient acquisition.
Check out reputation management
"Using InsiderCX gave us a central overview of the patient experience across 7 locations."
Ivana Murati Petrović
COO at Adria Dental Group
Surveys sent automatically via SMS/WhatsApp after every visit. Responses tracked in real-time. Zero manual work.
From creating questionnaires to contacting patients and analyzing results, we handle every step of the process. The InsiderCX team will also take care of any technical details to ensure a smooth integration with the software and tools your clinic is currently using.
Our platform and processes are fully GDPR-compliant, and data security is our top priority. Before the project starts, we sign a data processing and protection agreement that regulates how patient data is processed, stored, transferred, and protected.
In addition to our platform, you also get to leverage our experience and expertise in business psychology and user experience to maximize value and ROI.
Analyze patient feedback. Optimize workflows to deliver a superb patient experience. Stop your never-ending battle with patient retention.
