Maximize Patient Retention
with InsiderCX

The InsiderCX team takes care of the technical side — integrating with your current software and the tools your clinic is already using — making the implementation process seamless and hassle-free on your end.

Before starting our collaboration, we sign a data processing and protection agreement that regulates how patient data is transferred and processed, the protective measures in place, and the data erasure procedures. Full compliance with GDPR and data security is our top priority!

Once we set our collaboration into motion, you are assigned a dedicated specialist who will ensure that all project requirements are met within the agreed-upon timeline. Usually, it takes 10–12 days to get everything up and running.

Yes, we do! The first step of our partnership is a free Proof of Concept project where you can test the platform and decide if it’s something you’d like to continue using.

If you’re not satisfied with the results of the Proof of Concept project, you don’t need to pay anything or continue using the product. We want to make this process risk-free for potential clients.

Yes! If you’re satisfied with the results of the Proof of Concept project, we sign a one-year contract. Committing to longer than a single year is also possible — and we’ll reward that with a discount!

No. All of the changes that might happen — like changing the survey, adding or removing questions, and customer support — are included in all of our tiers. No hidden costs!

No. Our platform is a turnkey solution. What that means for you is that our team will take care of all the heavy lifting and changes that might occur — you just need to use the data we collected.

When we kick off our partnership, you get a dedicated account manager who is available via email and phone. You won’t be talking to bots but to real people, and we respond to all of your questions within 8 hours.