INSIDERCX vs ASKNICELY

Find the right feedback system for your clinic

Compare InsiderCX and AskNicely side-by-side. Discover why is InsiderCX a more effective solution for healthcare providers who are looking to improve patient experience and satisfaction.

Graphic showing InsiderCX logo and AskNicely logo.

Why should you go with InsiderCX over AskNicely?

Get a patient experience platform that focuses on the healthcare industry. Simplify patient feedback collection and analysis, make targeted quality improvements, and generate hundreds of positive reviews.

FEATURE
InsiderCX
AskNicely
Automated feedback collection and follow ups
Validated healthcare questionnaires
Multichannel feedback collection
Customizable, whitelabel surveys
Multilingual surveys
NPS surveys
PROM and PREM survey templates
Tracking patient loyalty drivers
The ability to map out the patient journey
Semantic analysis of collected feedback
Real-time dashboard and feedback analytics
Integration with email, Slack, Teams, EHR and other clinic systems
Two-way EHR integration
Performance benchmarking by location, doctor, and type of service
Real-time detractor alerts
Negative feedback management
Track competitor reviews and rankings
Online reputation management
Clinic review requests
Appointment management
Dedicated account manager/support
Pre-built healthcare dashboards
Automated progress reports
Customer Success Manager in all plans
Focused on the healthcare industry

Why clinics rely on InsiderCX

Ivana Murati Petrović aproving InsiderCX

"Using InsiderCX gave us a central overview of the patient experience across 7 locations."

Ivana Murati Petrović

COO at Adria Dental Group

25.000+
Actionable monthly survey responses
316%
Average clinic reviews growth
144.000€+
Income saved

Let's drive quality together

Book a 15-minute call and see how other clinics are using InsiderCX to provide better service and create loyal patients.

Book a demo