THE PATIENT EXPERIENCE PLATFORM

Efficiency Meets Quality for Better Healthcare

Identify unsatisfied patients and reach them before it's too late. Turn patient feedback into actionable insights to optimize processes, enhance engagement, and drive revenue while maintaining quality control.

doctor got important alerts about his clinic
TRUSTED BY TOP PRIVATE CLINICS

Happy patients are
loyal patients

Track the performance to boost patient retention and referrals. Use our analytics to minimize patient turnover and drive a strategic growth — and sustainability — of your clinic.

Check out patient acquisition & retention

GROW MY CLINIC
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Quality control has never been so easy

Automate and streamline your quality management processes. Zero in on what needs fixing, ensure high standards of care, and boost both patient safety and satisfaction.

Check out quality control automation

AUTOMATE QUALITY CONTROL
graf from the platfrom insidercx

Out with admin work, in with efficiency

Identify bottlenecks and inefficient processes. Get the data you need to improve patient flow, cut down on wait times, and reach your operational goals.

Check out operations management

BOOST EFFICIENCY
telephone vs smartphone before and after

Online reputation can make or break your clinic

Draw in more positive reviews. Get detailed insight into what your patients like and dislike. Fine-tune your marketing and messaging to accelerate patient acquisition.

Check out reputation management

PROTECT ONLINE REPUTATION
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Why clinics rely on InsiderCX

Ivana Murati Petrović aproving InsiderCX

"Using InsiderCX gave us a central overview of the patient experience across 7 locations."

Ivana Murati Petrović

COO at Adria Dental Group

12.000+
Actionable monthly survey responses
316%
Average clinic reviews growth
50.000€+
Income saved

Patient experience on autopilot

Forget about emails and paper questionnaires. Automate feedback collection and get real-time insight into patient satisfaction.

A Turnkey Solution

From creating questionnaires to contacting patients and analyzing results, we handle every step of the process. The InsiderCX team will also take care of any technical details to ensure a smooth integration with the software and tools your clinic is currently using.

GDPR Compliance

Our platform and processes are fully GDPR-compliant, and data security is our top priority. Before the project starts, we sign a data processing and protection agreement that regulates how patient data is processed, stored, transferred, and protected.

Expert Guidance

In addition to our platform, you also get to leverage our experience and expertise in business psychology and user experience to maximize value and ROI.

Start your free pilot project today

Analyze patient feedback. Optimize workflows to deliver a superb patient experience. Stop your never-ending battle with patient retention.

TRY FOR FREE

THE PATIENT EXPERIENCE PLATFORM

Efficiency Meets Quality for Better Healthcare

Identify unsatisfied patients and reach them before it's too late. Turn patient feedback into actionable insights to optimize processes, enhance engagement, and drive revenue while maintaining quality control.

doctor got important alerts about his clinic
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